Artificial intelligence and machine learning has now become an inherent part of our daily lives.

Artificial intelligence and machine learning is changing the nature of everything from jobs and the economy to speech recognition, visual perception, translation, and even the decision making processes.

For many sales and marketing professionals quite until recently, artificial intelligence was a term that they equated with human job losses and considered playing only a minor role in marketing strategies.

Businesses of every type in the present day are in possession of vast amount of unstructured data generated from a variety of sources.

It is becoming evidently clear that the shopping experience is becoming more and more integrated and that customers tend to switch across multitude of sales channels – whether shopping online from a desktop or mobile to buying from a bricks and mortar store.

With customers demanding a better and faster way to interact with organizations, enterprises cutting across sectors are turning to artificial intelligence to transform their business, remain competitive and grow their business.

With the propensity of consumers to patronize service providers that offer the best user experience, companies of all hues vie to offer the best customer satisfaction across multiple touch points.

The technological developments taking place in the field of machine learning and artificial intelligence have helped healthcare sector  alter the way the industry diagnoses and treats diseases.

When chatbots were initially introduced several years ago, users marveled at the advances in technology and the manner in which this artificial intelligence bot was able to perform functions as done by a human being.

Internet technology has become all-pervasive and has clearly left its imprint in every sphere of human activity.